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Beating Zoom fatigue & video meeting exhaustion: How to do it

Beating Zoom fatigue & video meeting exhaustion: How to do it Beating Zoom fatigue & video meeting exhaustion: How to do it You’ve probably felt it. As though a switch has gone off somewhere inside your body. You find you’ve zoned out. You blink hard, zone back in, and unmute your microphone. “Sorry, what did …

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Building better customer relationships: a comprehensive guide

Building better customer relationships: a comprehensive guide Building better customer relationships: a comprehensive guide Strong customer relationships distinguish the great brands from the companies that just sell, well, stuff. While the stuff you sell is pretty important, the conversations, education, and support surrounding each transaction are what keep customers coming back again and again. Many …

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What is a social CRM—and how should you choose one?

What is a social CRM—and how should you choose one? What is a social CRM—and how should you choose one? When it comes to consumer behavior on social media these days, it’s no longer just about sharing photos or updates from their day. In fact, social media has become a force that can really influence …

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The 30 best video conferencing software for 2021: A breakdown

The 30 best video conferencing software for 2021: A breakdown The 30 best video conferencing software for 2021: A breakdown Updated October 2020 With more people working remotely, staying in touch with your team can be a challenge. Luckily, there’s one way to avoid endless email chains and playing phone tag—and that’s video conferencing.  Video …

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Every time you check your email, your productivity weeps silently in the corner

Every time you check your email, your productivity weeps silently in the corner Every time you check your email, your productivity weeps silently in the corner For most of us, our lives are bombarded with emails all day—the newsletters we signed up for (and forgot about), the deals on new styles of clothes from that …

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A billion-dollar compliance alarm for the financial services industry: regulated communications surveillance

A billion-dollar compliance alarm for the financial services industry: regulated communications surveillance A billion-dollar compliance alarm for the financial services industry: regulated communications surveillance The CFTC’s notice to JPMorgan has just made the realm of real-time communications surveillance a billion-dollar topic for Board Rooms. Last month, JPMorgan settled charges with the Commodity Futures Trading Commission …

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Virtual team building activities to bring remote teams together

Virtual team building activities to bring remote teams together Virtual team building activities to bring remote teams together The way that teams work together is rapidly changing. Total understatement, right? A staggering 74% of employees now consider working remotely as the next normal.1 Coupled with events like the COVID-19 pandemic, this has driven many teams …

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Post-pandemic world: What do employees think about return-to-work plans?

Post-pandemic world: What do employees think about return-to-work plans? Post-pandemic world: What do employees think about return-to-work plans? When companies shut down their offices amid the first coronavirus lockdowns in March, the need to go remote was both clear and urgent. But for many organizations, the decision whether to return to work or maintain remote …

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