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Exploring the 10 best online education tools for 10 different teaching scenarios Exploring the 10 best online education tools for 10 different teaching scenarios In the last six months, the role teachers play has changed. There’s a new approach to how students learn that extends well beyond the four walls of a classroom. It’s no …

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Optimizing text-based support: Use automation and self-service solutions to do more with less Optimizing text-based support: Use automation and self-service solutions to do more with less The way companies operate is changing as customers become more comfortable in seeking help online. This is an opportunity to engage people and win their loyalty, but a huge …

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Attract new customers: 7 ways to do it without giving away free stuff Attract new customers: 7 ways to do it without giving away free stuff Whether you just launched your business or are growing your business, one important must-do is to get new customers. But no matter how great your product or service is, …

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How to join a video meeting: the easy way (and not-so-easy way) How to join a video meeting: the easy way (and not-so-easy way) We’re living in a world where “Let’s just jump on a video call,” is one of the most commonly used phrases on any given day. It’s become how we connect with …

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Video conferencing rooms: Supporting tomorrow’s hybrid workplace Video conferencing rooms: Supporting tomorrow’s hybrid workplace Before COVID-19, organizing a meeting simply meant finding the nearest available conference room and gathering there with colleagues. Whether they were scheduled or ad hoc, meetings were effortless when everyone inhabited the same office. The pandemic, however, upended meetings as usual. …

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Contact tracing: How communications technology keeps offices safe Contact tracing: How communications technology keeps offices safe As businesses, schools, and other organizations start to re-open and people return to their offices and campuses, IT leaders must prepare for a worst-case scenario.  For many, that means introducing contact tracing technology to slow the spread of the …

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Is technology enabling longer vacations? Is technology enabling longer vacations? Here’s a claim you probably haven’t heard many people make in 2020: since COVID-19, Stephen has been living the dream.  As a 32-year-old marketing manager at a cloud solutions company, Stephen was among the 42% of American office workers sent to work from home during …

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Real Talk: Anthony Strong, restauranteur Real Talk: Anthony Strong, restauranteur For A Kitchen for the Community, we sat with Chef Anthony Strong, who has lived many lives in the food industry. From ghost kitchens and 3rd party delivery, to family-style dining over traditional Italian fare, Chef Anthony Strong has experimented with almost every facet of …

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Diverse communication in a remote world Diverse communication in a remote world Daisy Auger-Dominguez has worked for notable, influential companies like Google, Disney, and Moody’s, sharing her expertise on how businesses can make their workspaces more equitable and inclusive. She spoke with our VP of Marketing, Morgan Norman, about how teams can stay connected and …

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