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Visibility, Credibility, Loyalty: The Benefits of Online Reviews Visibility, Credibility, Loyalty: The Benefits of Online Reviews Today, companies are striving to build a strong presence and strengthen relationships with customers through transparency. Especially now that reviews online are visible to potential leads; whether it is a comment about customer service or the rating of their …

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3 Ways Cloud Communications Help Reduce Hospital Readmissions 3 Ways Cloud Communications Help Reduce Hospital Readmissions In the years that have followed the passage of The Affordable Care Act (ACA) in 2010, healthcare providers continue to pursue new ways to reduce patient readmissions. There’s a good reason for that: not only do patients benefit from …

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The New Frontier for Engagement – Interview with Nicolas De Kouchkovsky The New Frontier for Engagement – Interview with Nicolas De Kouchkovsky Currently reveling in his role as Chief Marketing Officer at Servion and Acqueon, Nicolas de Kouchkovsky is regarded as an experienced advisor and expert in the areas of B2B software, startups, and customer …

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RingCentral Receives Frost & Sullivan 2019 Market Leadership Award RingCentral Receives Frost & Sullivan 2019 Market Leadership Award We are pleased to announce that, for the third time, global research firm Frost & Sullivan has awarded RingCentral with the honor of the 2019 Market Leadership Award in the Hosted IP Telephony and Unified Communications as …

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Successful CIOs Foster These 4 Mindsets in 2020 Successful CIOs Foster These 4 Mindsets in 2020 To listen to this story, download the accompanying episode of Connection through the podcast player of your choice.  Innovation brings tremendous benefits to an organization – but it also takes a toll. Today’s CIO must manage innovation while balancing …

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Five Personal Reflections for Emerging Leaders Five Personal Reflections for Emerging Leaders Growing up with modest means in a fast-paced city like Mumbai in India, it feels like a long journey to becoming the CFO of RingCentral, one of the fastest growing software companies. This journey has been with several stops—personally and professionally—along the way. …

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For Life Sciences, Cloud Communications Offers a Security Lifeline For Life Sciences, Cloud Communications Offers a Security Lifeline According to IBM’s 2019 Cost of a Data Breach report, the average cost of a data breach globally reached $3.92 million in 2018.  In the healthcare industry, that figure hit a staggering $6.45 million. According to Deloitte, …

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New features you’ll love in our quarterly release New features you’ll love in our quarterly release It’s that time of year again—we’re introducing a set of RingCentral Office updates to help you get more done, whether you’re a team of 20 or 20,000. Here’s a quick look at what’s new: RINGCENTRAL APP Status updates and …

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New Podcast: Four Critical CIO Mindsets for 2020 and Beyond New Podcast: Four Critical CIO Mindsets for 2020 and Beyond In today’s enterprise, CIOs are responsible for managing innovation and must balance the rate of change with the impact of taking on and adapting to new roles and responsibilities. They also have to focus on …

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The RingCentral Difference is Real: Reflecting on Forrester’s Total Economic Impact™ Study The RingCentral Difference is Real: Reflecting on Forrester’s Total Economic Impact™ Study At RingCentral, we believe in the products we make. We’ve seen firsthand the difference they’ve made in customer contact centers, and we’re constantly inspired by the company-customer connections they’ve had a …

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