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RingCentral Continues to Invest in Canada with New Data Center, Paving Path for Cloud Innovation in Finance, Healthcare, and Public Sector RingCentral Continues to Invest in Canada with New Data Center, Paving Path for Cloud Innovation in Finance, Healthcare, and Public Sector More Canadian companies, agencies, and governments will be able to move faster and …

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Supercharging Sales Teams with AI Supercharging Sales Teams with AI The fundamental steps of making a sale are well documented, and standardizing those steps into a communications workflow centered on effective collaboration translates to increased efficiency, agility, visibility, and, in the end, an increased profit margin for the organization. Leveraging artificial intelligence to enhance digital …

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Solving the Employee and Customer Engagement Equation Solving the Employee and Customer Engagement Equation Does the employee experience affect customer satisfaction? That was one of the questions our global research answered. In this global study, we took a hard look at how employees and their customers are affected by disjointed communications technologies and what conclusions …

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Chat Cloud Communications at Channel Partners Expo Booth 742 Chat Cloud Communications at Channel Partners Expo Booth 742 Channel Partners Expo–the biggest channel event of the year– has arrived! RingCentral will be attending and exhibiting at Mandalay Bay in Las Vegas, Nevada, April 9–12. We’re participating in a variety of ways: informative booth activities, dinner …

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Survey: 95% of IT leaders see a direct connection between communications technology and business profitability Survey: 95% of IT leaders see a direct connection between communications technology and business profitability The Enterprise Connect conference in Orlando this month was a great opportunity to get caught up on the latest market trends and hottest technologies. There …

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Connecting Employee and Customer Engagement to Drive Customer Satisfaction and Boost Your Bottom Line Connecting Employee and Customer Engagement to Drive Customer Satisfaction and Boost Your Bottom Line In an effort to understand the connection between employee and customer engagement, we conducted a study that uncovered the factors that contribute to great customer and employee …

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Enterprise Connect 2019: Key insights from the first two days Enterprise Connect 2019: Key insights from the first two days There is an ever-present truism at the center of the cloud revolution: the way people work and communicate has changed to be more mobile, distributed, and global than ever before. But with revolution comes not …

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A New Offering for Service Providers Globally A New Offering for Service Providers Globally RingCentral is now working with Ericsson to offer a new pre-verified and pre-integrated communications solution. This solution enables service providers to bring Voice over LTE (VoLTE) cloud communications solutions to enterprises globally. With this new offering, service providers can offer businesses …

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RingCentral at Enterprise Connect 2019 RingCentral at Enterprise Connect 2019 It’s often said that productive employees are happy employees, and happy employees take care of their customers. When you give your front-line employees a single communications platform for effectively connecting with customers and co-workers, productivity goes up and great customer experiences are the result. CIOs …

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Don’t Neglect Your Frontline Employees: Fix Disjointed Communications Technologies Don’t Neglect Your Frontline Employees: Fix Disjointed Communications Technologies Our new survey explores the factors that contribute to great customer and employee experiences. In our blog post last week we examined the results, explored how a seamless communications platform can help shrink the gap between customer …

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