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Hott Solutions Improves Functionality by Shifting to the Cloud with RingCentral

Hott Solutions Improves Functionality by Shifting to the Cloud with RingCentral Hott Solutions Improves Functionality by Shifting to the Cloud with RingCentral Hott Solutions is a consulting firm that assists real estate companies in implementing and using Yardi, a property management software. Founded by David Hott, a former CIO of a commercial real estate company, …

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How Reliable Would Your Phone System Be in a Disaster?

How Reliable Would Your Phone System Be in a Disaster? How Reliable Would Your Phone System Be in a Disaster? Cloud-based business phone systems are powerful tools for modern communications, but for some potential buyers, cloud services raise concerns about reliability. After all, for many businesses, downtime directly impacts revenue. Since day one, RingCentral has …

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Friday Five: The Five Most Common Growing Pains of Small Businesses

Friday Five: The Five Most Common Growing Pains of Small Businesses Friday Five: The Five Most Common Growing Pains of Small Businesses If your small business is growing, there’s obviously a lot that is going right. But that doesn’t mean that everything is perfect. Every business experiences some growing pains as you expand. Here are …

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20 Incredible Mobile Growth Stats from 2016 that Businesses Need to Know

20 Incredible Mobile Growth Stats from 2016 that Businesses Need to Know 20 Incredible Mobile Growth Stats from 2016 that Businesses Need to Know Coming into 2017, businesses are preparing for a drastically changing landscape. Today, we are truly living in a mobile-first economy where consumers are using their mobile devices more than ever. The …

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The Cloud Has Won

The Cloud Has Won The Cloud Has Won The move to the cloud is transforming every industry, and the enterprise communications solutions market is no exception. Companies that were born in the cloud are disrupting legacy players, and Avaya’s recent Chapter 11 bankruptcy filing is a result. This phenomenon shows just how much the communications …

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BACTES Delivers Superior Customer Service with RingCentral

BACTES Delivers Superior Customer Service with RingCentral BACTES Delivers Superior Customer Service with RingCentral BACTES is a leader in fulfilling medical record requests for healthcare providers. Their clients include hospitals, insurance companies, attorneys, government agencies and other parties who require access to protected health information (PHI). With RingCentral’s secure and reliable communications system, BACTES gains …

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Why Integrating UCaaS with CCaaS Is a Win-Win for Businesses

Why Integrating UCaaS with CCaaS Is a Win-Win for Businesses Why Integrating UCaaS with CCaaS Is a Win-Win for Businesses The idea of integrating the contact center with UC may seem radical, especially if your roots run deep with legacy technology and premise-based phone systems. This is still the reality for most businesses, and that …

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Revisiting 2016 Predictions and Looking Ahead to 2017

Revisiting 2016 Predictions and Looking Ahead to 2017 Revisiting 2016 Predictions and Looking Ahead to 2017 As 2016 arrived, I offered some predictions for the cloud. To greet 2017, I revisited these thoughts and shared their evolution over the past year. From cloud vendors becoming go-to communications solutions providers to the proliferation of collaboration tools, …

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RingCentral Office and Glip Speed Underwriting and Boost Sales for EZ Surety Bonds

RingCentral Office and Glip Speed Underwriting and Boost Sales for EZ Surety Bonds RingCentral Office and Glip Speed Underwriting and Boost Sales for EZ Surety Bonds EZ Surety Bonds has a need for speed, which it meets with the help of RingCentral Office and Glip. Through the EZ Surety Bonds website, any business or professional …

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Getting Your Boss On Board with Cloud Communications

Getting Your Boss On Board with Cloud Communications Getting Your Boss On Board with Cloud Communications Switching from a traditional PBX system to a cloud-based business phone system offers many advantages. But before you make the switch, you may need to get the boss and other stakeholders on board. Fortunately, making the case for VoIP …

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