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Infographic: Don’t Give Customers ‘The Runaround’ When it Comes to Communications

Infographic: Don’t Give Customers ‘The Runaround’ When it Comes to Communications Infographic: Don’t Give Customers ‘The Runaround’ When it Comes to Communications “Please hold the line, your call is very important to us.” Words to make anyone who has ever been on the receiving end (and that’s all of us) sigh longingly; a bit like …

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Accenture Study Shows Game-changing Improvements for Communications in Healthcare

Accenture Study Shows Game-changing Improvements for Communications in Healthcare Accenture Study Shows Game-changing Improvements for Communications in Healthcare How equipping nurses with the latest mobile communications contributes to better, more cost-effective care. Hospitals striving to become high-performing health systems must overcome a number of chronic challenges. One of the most pervasive and persistent ailments is …

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UC Expo: Reserve Your Executive Briefing with RingCentral

UC Expo: Reserve Your Executive Briefing with RingCentral UC Expo: Reserve Your Executive Briefing with RingCentral We’re gearing up for UC Expo at the Olympia, the largest Unified Communications and Collaboration event in Europe, happening next week, 19-20 April, in London, UK! Throughout the show we will have our best-in-class team of product experts there to show …

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CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide

CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide CRN Gives RingCentral Partner Program a 5-Star Rating in 2016 Partner Program Guide We’re happy to announce that RingCentral’s Partner Program has been awarded a 5-star rating by CRN in its 2016 Partner Program Guide, the definitive listing of technology vendors that …

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Don’t Fear the Mouse: Finding Solutions in Unusual Places

Don’t Fear the Mouse: Finding Solutions in Unusual Places Don’t Fear the Mouse: Finding Solutions in Unusual Places Recently, I spoke to about a thousand people from the dental industry in Atlanta at the Georgia World Congress Center for the Thomas P. Hinman Dental Meeting. We were part of the New Product Forum, a discussion …

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DHC USA Eliminates Legacy PBX System in Favor of RingCentral

DHC USA Eliminates Legacy PBX System in Favor of RingCentral DHC USA Eliminates Legacy PBX System in Favor of RingCentral We are delighted to announce that DHC USA has adopted RingCentral Office, an advanced cloud phone solution, team messaging and collaboration, and RingCentral Contact Center, a solution for customer engagement. DHC USA is one of …

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Live Demo: Advanced Call Routing in Your Contact Center

Live Demo: Advanced Call Routing in Your Contact Center Live Demo: Advanced Call Routing in Your Contact Center An interactive voice response (IVR) system in your contact center helps reduce your per-interaction costs by letting callers choose between agent-based or self-service help. This capability allows customers to quickly self-solve basic issues such as bill pay …

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KJWW-TTG Unites Global Distributed Workforce with RingCentral

KJWW-TTG Unites Global Distributed Workforce with RingCentral KJWW-TTG Unites Global Distributed Workforce with RingCentral We are excited to announce that recently merged IMEG company, KJWW-TTG has selected RingCentral to unify its growing distributed, global and mobile workforce with a cloud-based communications solution. Founded in 1955 and 1961, respectively, KJWW-TTG is a full service engineering consulting …

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