A Practical Guide to Understanding the Sales Funnel A Practical Guide to Understanding the Sales Funnel The sales funnel is often presented as a chart that indicates a company’s current leads, prospects and opportunities. The sales funnel… Source: Get VoIP Blog
Top 7 Gmail CRM Integrations for Chrome Users Top 7 Gmail CRM Integrations for Chrome Users Reports of email’s demise have been greatly exaggerated. Useful messaging apps like Spark and Slack have not erased email’s role… Source: Get VoIP Blog
2017 Will Be The Year of The Omni-Channel Experience 2017 Will Be The Year of The Omni-Channel Experience As customer expectations grow, customer service must too evolve to match the demands, from beyond simple call center software solutions…. Source: Get VoIP Blog
Zendesk vs. Freshdesk: The Ultimate Showdown Zendesk vs. Freshdesk: The Ultimate Showdown Zendesk and Freshdesk are both helpdesk CRM platforms with similar features. Zendesk, which was founded in 2007 in Copenhagen, Denmark,… Source: Get VoIP Blog
Mitel Is Shedding Weight and Moving Forward Mitel Is Shedding Weight and Moving Forward Mitel has shown up in the news a bit this year, originally with their close to completed acquisition of Polycom,… Source: Get VoIP Blog
The 30 Best Slack Integrations To Help Manage Remote Workers The 30 Best Slack Integrations To Help Manage Remote Workers Remote work is quickly becoming considered a norm in many businesses. While the idea isn’t anything new, our technology is…. Source: Get VoIP Blog
16 Ways to Tell Your Coworker is Lying (And What To Do About It) 16 Ways to Tell Your Coworker is Lying (And What To Do About It) We all lie. These lies might be small lies to make people feel better, they might be lies through omission,… Source: Get VoIP Blog
Are Chatbots The Next Step For Customer Service? Are Chatbots The Next Step For Customer Service? As a product of the immense artificial intelligence research that has taken off in 2016, chatbots are just one example… Source: Get VoIP Blog
How SMBs Can Improve CRM User Adoption in Their Organization How SMBs Can Improve CRM User Adoption in Their Organization Customer Relationship Management software, in its modern form, is less intended to address the transactional needs of individual departments and… Source: Get VoIP Blog
Ho-Ho…Hello!: 5 Ways To Spice Up Your Company’s Holiday Voicemail Greeting Ho-Ho…Hello!: 5 Ways To Spice Up Your Company’s Holiday Voicemail Greeting Not many might consider it, but your company’s voicemail greeting is probably more important than you think. Now, we probably… Source: Get VoIP Blog
