The Complete Guide To Managing Remote Call Center Agents The Complete Guide To Managing Remote Call Center Agents As our technology trends continue to progress, the workforce as we know it has begun to change shape. With the… Source: Get VoIP Blog
NextCon vs BroadSoft Connections: Which Will You Attend? NextCon vs BroadSoft Connections: Which Will You Attend? With both Nextiva hosting their NextCon and BroadSoft hosting BroadSoft Connections on November 14th to the 16th this year, there… Source: Get VoIP Blog
Which Countries Have the Most Parental Leave? Which Countries Have the Most Parental Leave? Parental leave policies in the US have long been criticized, especially when compared to policies in other countries. In the… Source: Get VoIP Blog
The Definitive Guide to Understanding Automatic Dialers The Definitive Guide to Understanding Automatic Dialers Whether your call, or contact, center is focused on inbound or outbound calls, it is imperative to ensure an absolute… Source: Get VoIP Blog
How Much Does Hosting the Olympics Actually Cost? [Infographic] How Much Does Hosting the Olympics Actually Cost? [Infographic] The Olympics are full of pomp and circumstance. From the grandiose opening ceremony to the spirited fans, nationalism and excitement… Source: Get VoIP Blog
What’s Going On At ShoreTel? What’s Going On At ShoreTel? Things seem to be shaking up over at the ShoreTel offices in the past few weeks. Just last week the… Source: Get VoIP Blog
25 Business Buzzwords That Irritate Your Colleagues [Infographic] 25 Business Buzzwords That Irritate Your Colleagues [Infographic] We’ve all used business buzzwords. Many of them are so common that they may have even become part of our… Source: Get VoIP Blog
The FCC Wants to Enlist Phone Providers In The Robocall Epidemic The FCC Wants to Enlist Phone Providers In The Robocall Epidemic No, robots are not calling us to schedule doctor appointments or just to check in to see how you’re doing… Source: Get VoIP Blog
The Biggest Business Mistakes In History The Biggest Business Mistakes In History Hindsight is 20/20. You may think that you’re making a strategic decision until that decision takes a turn for the… Source: Get VoIP Blog
Which Countries Have the Most Vacation Days? Which Countries Have the Most Vacation Days? As summer approaches, many of us have vacation on our minds. We’re ready to get out of the office and… Source: Get VoIP Blog
