Cloud Computing & Web Services

Forget Phone Support, Texting Is The New Customer Service Go-To

Forget Phone Support, Texting Is The New Customer Service Go-To Forget Phone Support, Texting Is The New Customer Service Go-To An interesting shift in customer service communications seems to be brewing, sparked by news of Centricient, a customer service messaging… Source: Get VoIP Blog

Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business

Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business Avaya has announced today a new array of innovations and solution offerings to enhance customer experience. The company is launching… Source: Get VoIP Blog

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