10 Zendesk Alternatives + What Makes Them Better 10 Zendesk Alternatives + What Makes Them Better Zendesk has long been a popular choice for a wide range of business and customer support tools, and for good… Source: Get VoIP Blog
Talkdesk Wants To Fix Customer Service and Focus on Real-Time Context Talkdesk Wants To Fix Customer Service and Focus on Real-Time Context Yesterday we had a chance to attend Talkdesk’s Intelligent Contact Center Roadshow, and we were a bit surprised to see… Source: Get VoIP Blog
The 15 Business VoIP Providers That Integrate with Salesforce & Other CRMs The 15 Business VoIP Providers That Integrate with Salesforce & Other CRMs Integrations are easily one of the most crucial trends for UC in 2017. I’d be beating a dead horse at this… Source: Get VoIP Blog
When CRM Goes Awry: The Uncanny Valley of Customer Obsession When CRM Goes Awry: The Uncanny Valley of Customer Obsession As someone who spends a good deal of time understanding Customer Relationship Management – providers, solutions, systems, processes, use cases… Source: Get VoIP Blog
Insightly Email Integration: How to Connect and Log Your Emails Insightly Email Integration: How to Connect and Log Your Emails Insightly is a well-rounded, low-cost CRM with effective contact and project management tools, custom reports and plenty of other useful… Source: Get VoIP Blog
8 Great CRMs for Freelancers to Organize and Grow Your Business 8 Great CRMs for Freelancers to Organize and Grow Your Business For freelancers, their skills are their job but their business is people. Freelancers need to build a community they can… Source: Get VoIP Blog
How To Boost Agent Efficiency With This One Effortless Integration How To Boost Agent Efficiency With This One Effortless Integration Integrations help us simplify our work tasks, and cut down on wasted time. The process of bridging the gap between… Source: Get VoIP Blog
Top 7 Gmail CRM Integrations for Chrome Users Top 7 Gmail CRM Integrations for Chrome Users Reports of email’s demise have been greatly exaggerated. Useful messaging apps like Spark and Slack have not erased email’s role… Source: Get VoIP Blog
Zendesk vs. Freshdesk: The Ultimate Showdown Zendesk vs. Freshdesk: The Ultimate Showdown Zendesk and Freshdesk are both helpdesk CRM platforms with similar features. Zendesk, which was founded in 2007 in Copenhagen, Denmark,… Source: Get VoIP Blog
How SMBs Can Improve CRM User Adoption in Their Organization How SMBs Can Improve CRM User Adoption in Their Organization Customer Relationship Management software, in its modern form, is less intended to address the transactional needs of individual departments and… Source: Get VoIP Blog
