Ho-Ho…Hello!: 5 Ways To Spice Up Your Company’s Holiday Voicemail Greeting Ho-Ho…Hello!: 5 Ways To Spice Up Your Company’s Holiday Voicemail Greeting Not many might consider it, but your company’s voicemail greeting is probably more important than you think. Now, we probably… Source: Get VoIP Blog
Forget Phone Support, Texting Is The New Customer Service Go-To Forget Phone Support, Texting Is The New Customer Service Go-To An interesting shift in customer service communications seems to be brewing, sparked by news of Centricient, a customer service messaging… Source: Get VoIP Blog
Call Center vs Contact Center Solutions: What’s The Difference? Call Center vs Contact Center Solutions: What’s The Difference? The idea of a call center is certainly nothing new, with phone support acting as the standard method of contact… Source: Get VoIP Blog
Which Business VoIP Provider Keeps You On Hold The Longest? Which Business VoIP Provider Keeps You On Hold The Longest? In this day and age, customer service is so important that it can almost make or break a business. An… Source: Get VoIP Blog
Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business Avaya Continues to Revolutionize the Communications Experience for Next Generation Digital Business Avaya has announced today a new array of innovations and solution offerings to enhance customer experience. The company is launching… Source: Get VoIP Blog
