Five Ways SMS and MMS Enhance the Customer Experience Five Ways SMS and MMS Enhance the Customer Experience With 90 percent of companies today competing solely on the basis of the customer experience (CX), it’s imperative that organizations work to enhance their CX strategy. One easy way to consistently deliver amazing customer experiences is through …
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Four Reasons Why Smart Business Owners Love SMS and MMS Four Reasons Why Smart Business Owners Love SMS and MMS Today, companies are competing in a world where more people have a mobile phone than a toilet or toothbrush. In this mobile-minded age, one of the most powerful ways for businesses to engage and retain …
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Three Avant-garde Ways to Boost Business with SMS and MMS Three Avant-garde Ways to Boost Business with SMS and MMS Smartphone technology has vastly matured since the launch of the original iPhone 10 years ago. Stronger computing power and improved networking speeds have enabled providers to roll out a slew of next-generation communication capabilities, from …
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SMS and MMS: What’s the Difference? SMS and MMS: What’s the Difference? In a world where half of customers prefer texting for service and support, short message service (SMS) and multimedia message service (MMS) have become vital for engagement and retention. A 2014 study, for instance, found that nearly one-third of customers believe it’s important …
