Three Avant-garde Ways to Boost Business with SMS and MMS Three Avant-garde Ways to Boost Business with SMS and MMS Smartphone technology has vastly matured since the launch of the original iPhone 10 years ago. Stronger computing power and improved networking speeds have enabled providers to roll out a slew of next-generation communication capabilities, from …
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SMS and MMS: What’s the Difference? SMS and MMS: What’s the Difference? In a world where half of customers prefer texting for service and support, short message service (SMS) and multimedia message service (MMS) have become vital for engagement and retention. A 2014 study, for instance, found that nearly one-third of customers believe it’s important …
The 411 on Location Tracking for E911 The 411 on Location Tracking for E911 Location tracking seems to be the most neglected, albeit crucial, aspect of E911 today. With over 150,000 emergency wireless calls being made in the U.S. each day, it’s good to see the FCC mandating the delivery of location data for 80 …
Investing in E911: Three Fees to Know Investing in E911: Three Fees to Know Do a quick Google search and you’ll see that significant strides are currently being made to improve the nationwide implementation of E911—a service that automatically transmits a wireless caller’s location to the call receiver. Source: Telecom Reseller
A Quick List of Every E911 Feature You Need to Know About A Quick List of Every E911 Feature You Need to Know About With over 70 percent of 911 calls today being placed from wireless phones, E911 has become a vital feature of the North American telephone network 911 emergency-calling system. With the FCC …
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Still Looking for a 2017 Resolution? Try E911. Still Looking for a 2017 Resolution? Try E911. When it comes to emergency response, we’ve seen significant tech advancements in recent years. For example, we’ve seen the slow-but-steady rollout of police body cameras for increasing account accuracy and officer accountability. Source: Telecom Reseller
VoIP Businesses: Here’s Your 2017 To-Do List VoIP Businesses: Here’s Your 2017 To-Do List It’s hard to believe that 2017 is here. Strategic planning is of the utmost importance. Whether that means ensuring you’ve invested in the right products/services or finalizing quarterly/yearly objectives, planning is essential—and time is of the essence. Source: Telecom Reseller
VoIP Translations and You VoIP Translations and You Today we bring you a post from John Livingston, our Technical Support Coordinator here at VoIP Innovations. John has been here for over six years working on the front lines assisting our customers and fellow employees alike. Source: Telecom Reseller
VoIP Audio: Do You Hear What I Hear? VoIP Audio: Do You Hear What I Hear? This holiday season, we’re hearing a lot of familiar sounds: bells ringing, choirs singing, the clacking of hooves during winter carriage rides. For VoIP-based businesses, however, the question isn’t necessarily “Do you hear what I hear?” but rather, “What …
The Ins and Outs of Latency The Ins and Outs of Latency When it comes to any appointment, meeting or call, chances are you’re going to make sure you’re not late. If you are, you’ll begin working off an unorganized schedule that will leave you feeling muddled and hectic. Source: Telecom Reseller
