VoIP Innovations Blog

APIs: Interconnectivity through Interfaces

APIs: Interconnectivity through Interfaces APIs: Interconnectivity through Interfaces Customers expect to have a seamless experience when browsing a company website. Today, online tools can make your website as smooth as it should be. One of the best tools that companies use to aid in this task is called an API, or Application Programming Interface. Source: …

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Wireshark: A VoIP Business Essential

Wireshark: A VoIP Business Essential Wireshark: A VoIP Business Essential Delivering voice and multimedia over an IP network saves businesses time and money, while keeping security and QoS top of mind. But, just like any other investment, the time will come where your VoIP phone system will eventually need some tune-ups (after all, nothing ever …

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Is Security the Only Reason You Still Have a Landline Telephone?

Is Security the Only Reason You Still Have a Landline Telephone? Is Security the Only Reason You Still Have a Landline Telephone? A 2015 survey conducted by Statista found that 50 percent of U.S. households still have an operating landline telephone. Conversely, more than half of adults aged 18-44 say they live in a wireless-only …

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Configuration: The Key to VoIP Success

Configuration: The Key to VoIP Success Configuration: The Key to VoIP Success “Please press one for more options” is a classic line that we have all heard the telephone prompt us when we were attempting to make a phone call. Listening to all of the options that the phone reads aloud may seem like a hassle …

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Basic VoIP Issues: 9 Tips for DIDs that Aren’t Generating Traffic

Basic VoIP Issues: 9 Tips for DIDs that Aren’t Generating Traffic Basic VoIP Issues: 9 Tips for DIDs that Aren’t Generating Traffic This post comes to you from VoIP Innovations’ Technical Support Supervisor, Tom Cavey. Working on the frontlines for several years here at VoIP Innovations, he is well suited to discuss basic VoIP issues that …

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Why You Should Step Inside Our End User Portal

Why You Should Step Inside Our End User Portal Why You Should Step Inside Our End User Portal VoIP Innovations has been known for its innovative and award winning features within its BackOffice, Titanium III. Every so often we like to shine some light on these features to make you aware of the attributes that exist …

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Identifying VoIP Call Quality Issues

Identifying VoIP Call Quality Issues Identifying VoIP Call Quality Issues VoIP, voice over internet protocol, is taking over due to its cost savings incentives for businesses, advanced features, and of course, call quality. The telephone is an essential part of the communications toolkit in any business; it’s been used for over a century for a …

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