7 Steps to Take BEFORE Your Business Phone Contract Expires 7 Steps to Take BEFORE Your Business Phone Contract Expires In the old days (circa 2010), it might have made sense to start investigating new business phone system options just a few months before the contract came up for renewal. But today, that approach won’t …
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[VIDEO] ShoreTel Steps Up to the Plate with the Boston Red Sox [VIDEO] ShoreTel Steps Up to the Plate with the Boston Red Sox Boston’s Fenway Park — home of the Boston Red Sox — may be the oldest professional baseball stadium in the U.S. but thanks to ShoreTel, it’s now equipped with the latest …
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3 Critical Reasons to Make SMS Part of Your Service Mix 3 Critical Reasons to Make SMS Part of Your Service Mix For many people, text messaging is nothing more than a simple mobile tool that allows them to quickly communicate in real time. But for savvy businesses that want to stand out from their …
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Why the Contact Center Is Key to Mapping Your Customer’s Journey Why the Contact Center Is Key to Mapping Your Customer’s Journey If you’re looking to improve the customer experience within your business, start by mapping the customer journey. Creating such a map will help you to quickly identify all the interactions – or touch …
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ShoreTel Wins 2016 WebAward for Best Telecommunications Site ShoreTel Wins 2016 WebAward for Best Telecommunications Site The Web Marketing Association has recognized ShoreTel for outstanding achievement in web development as part of its annual WebAward Competition. ShoreTel received a 2016 WebAward for Best Telecommunications Website. The WebAward Competition sets industry benchmarks for the best websites …
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How Cloud Communications Help SMBs Shine How Cloud Communications Help SMBs Shine As a small or mid-sized business (SMBs), no one has to tell you about the expanse of the competitive universe. Now more than ever, whether you’re competing against enterprise giants or the shop around the corner, you must employ all the means necessary …
Beat the Bring-Your-Own-Network Blues: An Open Letter to the Co-Working Community Beat the Bring-Your-Own-Network Blues: An Open Letter to the Co-Working Community Co-working communities are a booming business, and they are opening up everywhere. I saw quite a few earlier this year when ShoreTel was looking for new office space in Hong Kong. The co-working …
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And the Winner of Our Best Fit Prize Drawing Is… And the Winner of Our Best Fit Prize Drawing Is… We’re pleased to announce that Jennifer Brummett of California is the FIRST winner of the ShoreTel Best Fit prize drawing! Jennifer was among the many who completed our online Best Fit assessment this past summer …
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Plans Underway to Celebrate ShoreTel’s 20th Anniversary Plans Underway to Celebrate ShoreTel’s 20th Anniversary In human terms, a 20-year-old is still considered relatively young. But in the fast-changing world of technology, a communications company’s ability to thrive and grow for two decades is quite an accomplishment and frankly, a reason to celebrate. And that’s exactly …
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Moving to the Cloud: Why Your Phone System is a Great Place to Start Moving to the Cloud: Why Your Phone System is a Great Place to Start In its projections for cloud services, Gartner sees a widely expanding market. The analyst firm says the overall public cloud market will grow by 16.5% and be …
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