[WORKSHEET] Give Your IVR a Second Look [WORKSHEET] Give Your IVR a Second Look If you’re a fast-growing business looking to improve profit margins without adding headcount or diminishing the customer experience, don’t overlook one tool you may already have in place… your IVR. IVR technologies have come a long way since their first introduction …
5 Reasons Why SIP Trunking Is Gaining Popularity 5 Reasons Why SIP Trunking Is Gaining Popularity SIP trunking is a way to deliver voice and media over the Internet. If your business phone system, or PBX, can connect to the Internet and use the SIP protocol to make calls over the Internet, then SIP trunking …
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Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Congratulations are in order! It was recently announced that five ShoreTel channel leaders have been named to CRN’s 2016 Women of the Channel list. They are: Staci Frazior , director of worldwide sales …
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Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Five ShoreTel Channel Leaders Recognized As CRN’s Women of the Channel Congratulations are in order! It was recently announced that five ShoreTel channel leaders have been named to CRN’s 2016 Women of the Channel list. They are: Staci Frazior , director of worldwide sales …
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What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
What Dogs Teach Us About Customer Service What Dogs Teach Us About Customer Service With Memorial Day weekend behind us, summer is officially underway! In honor of the dog days of summer, today’s blog takes a light-hearted look at customer service from the canine point of view. Customer service is going to the dogs. And, …
Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
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Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
Customize Your Contact Center To The Way Your Team Works Read More »
Customize Your Contact Center To The Way Your Team Works Customize Your Contact Center To The Way Your Team Works Nowadays, customer support is far more complex and challenging than ever before. Technology has fostered higher expectations among customers, who not only expect to reach brands through a wider variety of channels, but also increasingly …
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