Top Call Logging Systems and Features They Have Top Call Logging Systems and Features They Have Call logging software provides valuable customer data to help businesses strategically improve agent performance and the customer experience. Often included… Source: Get VoIP Blog
What is a Phone Extension? Benefits & How to Set Up What is a Phone Extension? Benefits & How to Set Up Phone extensions improve call center operations, make it easy for customers to connect with their preferred agent, and help new… Source: Get VoIP Blog
What is Call Blasting? How it Works & Mistakes to Avoid What is Call Blasting? How it Works & Mistakes to Avoid Automated call blasting significantly reduces call center costs and saves time–but understanding best practices, legality issues, and common mistakes ensure… Source: Get VoIP Blog
Vonage vs. Google Voice: Head-to-Head Comparison Vonage vs. Google Voice: Head-to-Head Comparison Our verdict: Vonage is an out of the box, complete UCaaS phone system that specializes in flexibility and customization, while… Source: Get VoIP Blog
What is VoLTE (Voice Over LTE) & How to Use It? What is VoLTE (Voice Over LTE) & How to Use It? VoLTE, sometimes known as HD Voice, improves call quality, extends your mobile device’s battery life, and enables simultaneous calling and… Source: Get VoIP Blog
Dialpad vs. Google Voice: A Head-To-Head Comparison Dialpad vs. Google Voice: A Head-To-Head Comparison Trying to decide if Google Voice or Dialpad is the best VoIP phone service provider for your business needs? This… Source: Get VoIP Blog
What is Call Routing? How it Works, Benefits, Best Practices What is Call Routing? How it Works, Benefits, Best Practices Call routing is an indispensable part of improving call center operations and customer experience. It expedites phone-based customer support by… Source: Get VoIP Blog
VoIP Number Porting: How to Move Your Phone Number VoIP Number Porting: How to Move Your Phone Number Businesses today need the flexibility to switch to a new phone service provider without having to leave their established telephone… Source: Get VoIP Blog
What is SIP ALG and Why You Need to Disable It What is SIP ALG and Why You Need to Disable It SIP is one of the cornerstones of VoIP; you need it to make calls since it creates and maintains connections… Source: Get VoIP Blog
Ooma vs Vonage: Which Is Better for Your Business? Ooma vs Vonage: Which Is Better for Your Business? Our Verdict: Ooma and Vonage both provide VoIP phone service for small businesses and startups. Ooma is a great choice… Source: Get VoIP Blog
