Here’s the Rundown of Gartner’s 2016 UCaaS Magic Quadrant Here’s the Rundown of Gartner’s 2016 UCaaS Magic Quadrant Last year when Gartner released their Magic Quadrant for Unified Communications as a Service, UCaaS was just beginning to creep… Source: Get VoIP Blog
Forget Phone Support, Texting Is The New Customer Service Go-To Forget Phone Support, Texting Is The New Customer Service Go-To An interesting shift in customer service communications seems to be brewing, sparked by news of Centricient, a customer service messaging… Source: Get VoIP Blog
Top 10 Vonage Alternatives For Your Home Phone Service Top 10 Vonage Alternatives For Your Home Phone Service Vonage has had a strong focus on residential VoIP since their beginning back in 2001. They have remained as one… Source: Get VoIP Blog
What is WebRTC and How Is It Changing VoIP? What is WebRTC and How Is It Changing VoIP? Since development began, there has been a lot of discussion surrounding WebRTC, what it does and how it will play… Source: Get VoIP Blog
Call Center vs Contact Center Solutions: What’s The Difference? Call Center vs Contact Center Solutions: What’s The Difference? The idea of a call center is certainly nothing new, with phone support acting as the standard method of contact… Source: Get VoIP Blog
10 Powerful Online Faxing Features That’ll Ignite Your Productivity 10 Powerful Online Faxing Features That’ll Ignite Your Productivity When we think of online faxing, it’s easy to confuse the process with simple file sharing. Documents sent as attachments… Source: Get VoIP Blog
CEO Alan Masarek Weighs in on Vonage’s Master Plan CEO Alan Masarek Weighs in on Vonage’s Master Plan Since this time last year, Vonage has been drastically changing. The company has been seen making a number of recent… Source: Get VoIP Blog
Polycom and Mitel Merger Off, Polycom To Go Private Polycom and Mitel Merger Off, Polycom To Go Private And just like that, the mysterious Mitel and Polycom merger seems to be no more, after Siris Capital Group, LLC… Source: Get VoIP Blog
Yeastar S20 Review: From Unboxing to Dial Tone Yeastar S20 Review: From Unboxing to Dial Tone Adopting a VoIP service or hosted PBX to handle your calling needs is one of the easiest ways for small… Source: Get VoIP Blog
RingCentral Joins Forces With Google To Take On Microsoft RingCentral Joins Forces With Google To Take On Microsoft With clear intentions to compete with Microsoft in the enterprise VoIP and software solutions space, RingCentral announced on Wednesday a… Source: Get VoIP Blog
