Author name: Professor VoIP

Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps ShoreTel recently hosted a Summit App Challenge for our employees to gain hands-on experience building voice and SMS applications on our Summit CPaaS solution. Participants had one week to build an app and …

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Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps ShoreTel recently hosted a Summit App Challenge for our employees to gain hands-on experience building voice and SMS applications on our Summit CPaaS solution. Participants had one week to build an app and …

Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps Read More »

Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps Summit App Challenge Demonstrates Ease of Building Voice & SMS Apps ShoreTel recently hosted a Summit App Challenge for our employees to gain hands-on experience building voice and SMS applications on our Summit CPaaS solution. Participants had one week to build an app and …

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Behavioral Psychology Has More to Do with Customer Experience Than You Think Behavioral Psychology Has More to Do with Customer Experience Than You Think Many organizations probably don’t give behavioral psychology a lot of consideration when developing a customer satisfaction strategy. But you might be surprised to know it can play a significant role in …

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Behavioral Psychology Has More to Do with Customer Experience Than You Think Behavioral Psychology Has More to Do with Customer Experience Than You Think Many organizations probably don’t give behavioral psychology a lot of consideration when developing a customer satisfaction strategy. But you might be surprised to know it can play a significant role in …

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Behavioral Psychology Has More to Do with Customer Experience Than You Think Behavioral Psychology Has More to Do with Customer Experience Than You Think Many organizations probably don’t give behavioral psychology a lot of consideration when developing a customer satisfaction strategy. But you might be surprised to know it can play a significant role in …

Behavioral Psychology Has More to Do with Customer Experience Than You Think Read More »

Behavioral Psychology Has More to Do with Customer Experience Than You Think Behavioral Psychology Has More to Do with Customer Experience Than You Think Many organizations probably don’t give behavioral psychology a lot of consideration when developing a customer satisfaction strategy. But you might be surprised to know it can play a significant role in …

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Behavioral Psychology Has More to Do with Customer Experience Than You Think Behavioral Psychology Has More to Do with Customer Experience Than You Think Many organizations probably don’t give behavioral psychology a lot of consideration when developing a customer satisfaction strategy. But you might be surprised to know it can play a significant role in …

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How IT Leaders Can Help Drive User Adoption How IT Leaders Can Help Drive User Adoption The successful deployment of communications technology relies on one critical factor: high user adoption. As IT leaders and CIOs are keenly aware, significant time, money and resources are devoted to the rollout of new technologies. And yet, even the …

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How IT Leaders Can Help Drive User Adoption How IT Leaders Can Help Drive User Adoption The successful deployment of communications technology relies on one critical factor: high user adoption. As IT leaders and CIOs are keenly aware, significant time, money and resources are devoted to the rollout of new technologies. And yet, even the …

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