Author name: Professor VoIP

3 Ways Small Business Owners Can Allay Fears About Telecommuting

3 Ways Small Business Owners Can Allay Fears About Telecommuting 3 Ways Small Business Owners Can Allay Fears About Telecommuting The President of the United States works from home, and so do 37% of people in America, according to the latest Gallup survey. If you’re like the growing number of business owners that allow telecommuting, …

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5 Ways Your Small Business Can Reap Big Benefits from Mobile Communications

5 Ways Your Small Business Can Reap Big Benefits from Mobile Communications 5 Ways Your Small Business Can Reap Big Benefits from Mobile Communications Did your workforce go mobile while your business phone system stood still? People’s love affair with mobile devices is transforming the workforce. For example, half of all workers now use a …

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The Key to Happier Customers: Collaboration Tools in the Contact Center

The Key to Happier Customers: Collaboration Tools in the Contact Center The Key to Happier Customers: Collaboration Tools in the Contact Center Sam Walton, the founder of Walmart, once declared, “The goal as a company is to have customer service that is not just the best, but legendary.” Inspiring as that may be, what does …

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The Key to Happier Customers: Collaboration Tools in the Contact Center

The Key to Happier Customers: Collaboration Tools in the Contact Center The Key to Happier Customers: Collaboration Tools in the Contact Center Sam Walton, the founder of Walmart, once declared, “The goal as a company is to have customer service that is not just the best, but legendary.” Inspiring as that may be, what does …

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