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RingCentral Contact Center helps Veriforce unite its global support teams, reduce costs, and improve customer service RingCentral Contact Center helps Veriforce unite its global support teams, reduce costs, and improve customer service Highlights: Veriforce’s inside-sales and support agents now have the tools and features to be more efficient and responsive to customers than ever. With …

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Canada’s top insurance services company deployed RingCentral MVP including RingCentral Video and saw 50% cost reduction and increased productivity Canada’s top insurance services company deployed RingCentral MVP including RingCentral Video and saw 50% cost reduction and increased productivity Highlights: Savings: Migrating to RingCentral led to a 50% cost reduction by consolidating telecom vendors, gaining better …

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How one of America’s largest independent specialty pharmacies improves operations with RingCentral’s API integrations How one of America’s largest independent specialty pharmacies improves operations with RingCentral’s API integrations Highlights: Integrating: By using the RingCentral Fax API to pull faxes digitally into its patient case management system, Senderra’s staff saves enormous amounts of time every day. …

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How this top charter school organization used RingCentral MVP with video for remote learning and even graduation ceremonies How this top charter school organization used RingCentral MVP with video for remote learning and even graduation ceremonies Highlights: Educating: Using RingCentral Video, the teachers at all 15 Ascend schools were able to continue teaching students, remotely, …

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Safety first: 7 pandemic back-to-school tips Safety first: 7 pandemic back-to-school tips Highlights: This school year presents significant health and safety challenges A unified communications platform helps schools protect students, teachers, and staff Schools can prioritize safety by choosing their communication carefully The 2021-2 academic school year will heavily feature masks, hand sanitizer, and other …

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5 bad and good ways to measure productivity 5 bad and good ways to measure productivity Highlights: In a hybrid and remote-first workplace, old ways of measuring productivity—such as time-in-seat or number of projects finished—are outdated. New ways of work require new ways to assess productivity, such as focusing on outcomes and making more human …

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Why this global translation-services provider says deploying RingCentral MVP was its single best move of 2020 Why this global translation-services provider says deploying RingCentral MVP was its single best move of 2020 Highlights: The sales team’s productivity is up since rolling out the RingCentral outbound dialer feature. The company’s employees now feel closer than ever, …

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How to improve business productivity: 3 key areas to optimize How to improve business productivity: 3 key areas to optimize Highlights: Business productivity is complex, but there are ways to overhaul it and improve profitability. Focus on three main areas: Workflow, employee well-being, and office environment to improve productivity. Embrace the future and consider cloud …

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Award winning digital ad agency uses RingCentral Video and RingCentral MVP to keep serving, selling, and even hiring during COVID Award winning digital ad agency uses RingCentral Video and RingCentral MVP to keep serving, selling, and even hiring during COVID Highlights: With RingCentral’s call data and analytics, the sales managers have greater visibility than ever …

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Solid fundamentals Solid fundamentals Highlights: Daniel Tierney shares his career journey back to RingCentral and the incredible things he looks forward to doing in his new role as Director of Executive Recruiting Excited to utilize the RingCentral’s Message Video Phone  (MVP) global platform that empowers modern workforces to communicate, collaborate, and connect via any mode, any …

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