Unified Communications: Transforming the Way We Work Unified Communications: Transforming the Way We Work Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to untether us from the traditional …
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The Worst Technology Predictions of All Time The Worst Technology Predictions of All Time The New Year typically brings with it a slew of predictions that may or may not come to pass. With that thought in mind, the SlideShare below takes a look back at some of the worst technology predictions of all time. …
The Key to Happier Customers: Collaboration Tools in the Contact Center The Key to Happier Customers: Collaboration Tools in the Contact Center Sam Walton, the founder of Walmart, once declared, “The goal as a company is to have customer service that is not just the best, but legendary.” Inspiring as that may be, what does …
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The Key to Happier Customers: Collaboration Tools in the Contact Center The Key to Happier Customers: Collaboration Tools in the Contact Center Sam Walton, the founder of Walmart, once declared, “The goal as a company is to have customer service that is not just the best, but legendary.” Inspiring as that may be, what does …
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3 Ways to Improve Self-Service Options 3 Ways to Improve Self-Service Options Customers want fast, easy answers to their questions, and they prefer seeking them through channels that provide the least amount of friction, writes Forrester analyst Kate Leggett. Thus, they often turn to self-service options first, making this one of the most important components …
3 Ways to Improve Self-Service Options 3 Ways to Improve Self-Service Options Customers want fast, easy answers to their questions, and they prefer seeking them through channels that provide the least amount of friction, writes Forrester analyst Kate Leggett. Thus, they often turn to self-service options first, making this one of the most important components …
Holiday Greetings from ShoreTel Holiday Greetings from ShoreTel This year’s holiday message is simple and sincere. From our ShoreTel family to yours, we extend our best wishes for a wonderful holiday season and a new year filled with peace and happiness. Source: Shoretel Feed
Holiday Greetings from ShoreTel Holiday Greetings from ShoreTel This year’s holiday message is simple and sincere. From our ShoreTel family to yours, we extend our best wishes for a wonderful holiday season and a new year filled with peace and happiness. Source: Shoretel Feed
[VIDEO] Highlights of the 2016 ShoreTelOne Global Partner Conference [VIDEO] Highlights of the 2016 ShoreTelOne Global Partner Conference The 2016 ShoreTelOne Global Partner Conference , held the week of Dec. 5 in Orlando, Fla., is over, but the many great memories from the event will live on for some time to come. The video below …
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[VIDEO] Highlights of the 2016 ShoreTelOne Global Partner Conference [VIDEO] Highlights of the 2016 ShoreTelOne Global Partner Conference The 2016 ShoreTelOne Global Partner Conference , held the week of Dec. 5 in Orlando, Fla., is over, but the many great memories from the event will live on for some time to come. The video below …
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